NPC DataGuard™
Every No Panic Computing laptop comes loaded with NPC DataGuard. NPC DataGuard is a powerful, easy-to-use solution for automatic data protection and recovery and virtually eliminates the risk of data loss by automatically daily backing up daily in the background as you go about your normal tasks.
Online Backup - The only way to protect your PC files
Your PC files are valuable to you - possibly even the keys to your livelihood. But without the time and IT know-how to routinely back up your files, and the certainty you can restore your data, you could be just one virus away from losing your client list, all of last month’s billing information, that critical contract copy of three years ago, or your entire business.
It’s fast, easy, automatic - NPC DataGuard uses four different advanced, patented technologies to reduce the volume of backed-up data up to 85 percent. This decreases the storage necessary for backup and the time for data transfer. With NPC DataGuard your backups are completed in minutes – even over dial up connections.
SendOnce® - SendOnce spares you the cost of backing up files that are already in the data center by creating a pool of shared files so that only unique files require space in the data center.
Delta Block® - Delta Block software backs up only incremental
changes to existing files, at the block level. Delta Block reduces backup time, minimizes network traffic, decreases the size of stored files and enables backup even over low-bandwidth connections, even with large files.
EmailOptimizer® - EmailOptimizer reduces the storage space for email files by 30 percent. It recognizes duplicate email attachments and stores them only once.
Data Compression - After SendOnce and Delta Block technologies have been applied, files are further compressed to minimize their storage footprint.
Data De-duplication - Combining these patented data de-duplication technologies, NPC DataGuard can reduce storage requirements by up to 85%, resulting in lower storage and bandwidth demands.
Save time, headaches
No need to remind yourself to back up. No need to spend time manually backing up your files, swapping disks, fumbling for thumb drives. When you receive your No Panic Computing laptop it is set up to automatically back up your files daily. In fact, your first back up is already done for you!
Easy file recovery – NPC DataGuard makes it easy to recover lost files quickly and easily, whenever and wherever needed. And all backed up versions of files are kept for 90 days for you, even if you delete them. Did you just save over the original document you started working from? No problem with NPC DataGuard’s easy yet comprehensive file recovery system.
Heal – an added bonus – NPC DataGuard has an advanced heal function that can quickly repair damaged or corrupted applications, configurations. Heal includes a rapid system rollback that puts the notebook in a previously working state.
MyRoam™ - NPC DataGuard includes MyRoam – A Web-based access portal lets you access your backed up data anywhere whenever you want via a web browser.
Your files are safe
The bottom line: No Panic Computing takes data protection seriously, and goes to great lengths to protect your data. NPC DataGuard powered by Iron Mountain provides security at every level, from backup through storage through data retrieval. Hitachi calls Iron Mountain’s backup solution “the gold standard for PC data protection.” (quote document or publication source)
Working with Iron Mountain on your behalf, our data center security objectives are fourfold:
- Data Transfer Security: Prevents access to your data during transfer for backup or retrieval.
- Storage Security: Prevents unauthorized access to backed up data stored on the server.
- Management Security: Prevents unauthorized personnel access to the backup servers.
- Facility Security: Iron Mountain's physical security practices and facility hardening.
Data Transfer Security
Every No Panic Computing Notebook contains an applet that manages the backup, retrieval and heal activity at the client level. For example, the applet scans the laptop’s disk, and determines what data to send to the data center servers at Iron Mountain’s off-site, highly available, mirrored facilities.
Data transfer security features include:
- The applet always initiates contact with the data center.
- SSL encryption (TLS 1.0) protects all customer information during transmission between applet and data center.
- The data center server authenticates the applet connection using the user encryption key, while the applet authenticates the server using a digital certificate embedded in the applet installation package.
- After authentication, the applet encrypts every file flagged for backup with 128-bit Advanced Encryption Standard (AES) and sends the encrypted data to the data center.
- The applet requires a valid password when a user tries to retrieve files. This can prevent unauthorized individuals with physical access to your computer from performing retrieves.
- Changing the account status can temporarily or permanently prevent the applet from backing up or retrieving files from stolen or unused clients. For example, when an employee leaves the organization, canceling their account prevents unauthorized individuals from accessing files that the former employee backed up.
Storage Security
No Panic Computing stores all backup data in secure, off-site facilities run by Iron Mountain.
Storage security features include:
- The Data Center stores the 128-bit AES-encrypted files without decrypting them.
- Every account has a unique encryption key, used to encrypt and decrypt each file that the Agent backs up. Only the Agent that encrypted the file can decrypt it. The Agent uses 112-bit Triple DES encryption to send the encryption key to the Data Center securely. The data center escrows the encryption key on its secure server.
- Since facility servers do not provide a view to customer data, in the highly unlikely event that an individual were able to gain access to data files on the server, that individual would not be able to view the data.
Management Security
The Iron Mountain support center technicians possess credentials, consisting of a valid Technician ID and an associated password. Technician accounts can have varying levels of access to support center's features, based on the permissions granted to the technician ID. For example, a given technician might have access only to specific communities.
Staff security features include:
- Access to Data Center areas is restricted to facility administrators only.
- Only Iron Mountain employees and signed-in escorted guests can gain access to the Iron Mountain facilities.
- All Iron Mountain employees receive a picture ID/card-key for entry to the facility. Iron Mountain employees must display these Iron Mountain badges at all times. Card key use logs are reported and reviewed regularly.
Facility Security
Iron Mountain protects over 3 petabytes (3 million gigabytes) of PC data for some 3 million users in its secure off-site facilities worldwide. Iron Mountain has achieved 99.99 percent uptime for the past ten years, with most months 100 percent.
Facility security features include:
- The applet always initiates contact with the data center.
- All data received by either mirrored facility is immediately replicated to its mirror by high-speed links.
- Outages or disasters at either facility do not interfere with the availability of the data.
- All Iron Mountain servers run a hardened version of Microsoft® Windows® 2003 Server, using Microsoft best practices and security patches and service packs.
- Up-to-date virus protection: never a business interruption due to viruses.
- Intrusion detection systems monitored by an Underwriter Laboratories-listed station.
Physical security features include:
- Iron Mountain owns and controls all its facilities, in undisclosed geographically dispersed sites.
- Level 9 (Ultra-Reliable data center) rating by independent security consultants BRUNS-PAK.
- Level 4 (highest) Security Rating.
- 24x7 armed security.
- Admittance by electronic access and internal/external closed circuit television monitoring and recording.
- Redundant commercial power feeds, with redundant generators for full backup power for up to 7 days.
- Clean air fire extinguishing system (CAFES) with a pre-action (dry pipe) sprinkler system as a backup.
- Internal/external alarms monitor motion detection, temperature, “waterbugs”, smoke and fire detection, 24x7.
- FM-200 Waterless Fire Suppression Systems, plus OSHA-certified fire brigade and EPA-certified water treatment.
- 24x7 maintenance and service operations.
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The No Panic Computing® Notebook Computer
